Privacy Policy and HIPAA Privacy Notice

 

For Moon River Therapy Services, LLC Website

(Last updated: March 25, 2025)

 

THIS HIPPA PRIVACY NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION.  PLEASE REVIEW IT CAREFULLY.

 

This Notice applies to our patients. 

 

Federal law governs our use of your medical information.  We are required by law to maintain the privacy of your individually identifiable health information, also called protected health information.  Federal HIPPA law does not impose restrictions on the use or disclosure of de-identified health information.  De-identified health information neither identifies nor provides a reasonable basis to identify an individual.   

 

We may use your protected health information and share it with other persons only in certain circumstances.  We may use your protected health information, without your consent, in the following circumstances:

 

We may use your medical information for treatment purposes.  Your health and well-being are very important to us.  We use your medical information for treatment purposes. 

 

We may use your medical information for payment and billing purposes.  We may share your medical information with your insurance company for payment and billing purposes.  When we send out bills, we may describe the services performed. 

 

We may use your medical information for our operations.  To properly provide therapy services for our patients, we must communicate your medical information to our staff involved in your care or involved in administration of our therapy practice. 

 

We may use your medical information for research purposes.  We may use and disclose your medical information for research purposes under rules determined by applicable law.          

 

We may use your medical information to provide appointment reminders.  Our practice is to notify you, to remind you, of up-coming appointments.

 

Additional uses and disclosures of your medical information.  We may use or disclose your medical information without your authorization or consent, as follows:

 

• As required by State or Federal law.

 

• In the event of disaster for disaster relief efforts to notify your family of your condition and location.

 

• To prevent or mitigate a serious and imminent threat to your health and safety or the health and safety of public or another person.

 

• To coroners, medical examiners and funeral directors as authorized or required by law.

 

• To authorized Federal officials for intelligence, counterintelligence or other national security activities or to provide protection to the U.S. President or other persons.

 

• To the military if you are a member of the armed forces and we are authorized or required by law to do so.

 

• For workers’ compensation or similar programs providing benefits for work-related injuries.

 

• To governmental, licensing, auditing and accrediting agencies.

 

• If you are an inmate, to a correctional institution as authorized or required by law.

 

• To third parties referred to as “business associates” that provide services on our behalf.

 

• To anyone involved in your care or payment for your care, such as a friend, family member or any individual you identify (unless you say no).

 

• For public health purposes.

 

• In response to a court order, subpoena or other lawful instructions from courts or public bodies or to defend ourselves against a lawsuit brought against us.

 

• To law enforcement officials.

 

Your rights regarding your health information. 

 

• You have the right inspect and obtain a copy of your health information. 

 

• You have the right to amend your health information if there is an error.

 

• You have the right to receive an accounting of disclosures of protected health information.

 

• You have the right to receive a paper copy of this notice upon request.

 

• You have the right to request restrictions on certain uses and disclosures of your health information.

 

• You have the right to receive confidential communications of protected health information.

 

• You have the right to be notified if your medical information has been used or disclosed in a way that is inconsistent with the law.  We will notify you if your protected health information has been breached.

 

To exercise any of these rights, please write us with your request:

 

Moon River Privacy Officer

Moon River Therapy Services, LLC

7440 Highway 92

Woodstock, GA 30189

 

Unsecure communication.  If you choose to communicate with us via unsecure electronic communication, such as regular email or text message, we may respond to you in the same manner in which the communication was received and to the same email address or account from which you sent your original communication.  If you use an unsecure method of electronic communication with us, there are risks that your communication and our response will be intercepted and will not be secure.  For example, if you make an inquiry through our website and list your email address for a response, our response to you may not be secure.

 

SMS Communications.  You may authorize us to communicate with you via SMS text messaging.  You may give us your authorization when you come into the office.  If you authorize us to communicate with you via text message, you may also opt out at any time by responding STOP to our text message or by stopping by our office and signing an opt out form.  SMS opt-in and phone numbers collected for SMS purposes will not be shared with any third-party and affiliates for marketing purposes.

 

Privacy Policy for information not covered by HIPPA.  We protect customer information and customer data, including information we collect on our website.  In addition to complying with HIPPA, we do not share, rent, sell or disclose to third parties your email address, phone number, SMS consent for marketing purposes.

 

Additional information.  You may find additional information about our obligation to protect your health information at HHS.gov.  You may also write us with questions.

 

Future changes to this Notice and our Privacy Policy.  We may change our privacy policy and practices and this Privacy Policy and HIPPPA Privacy Notice.  We will post a copy of the current Privacy Policy and HIPPA Privacy Notice on our website.

 

Complaints.  If you believe your privacy rights have been violated, you may file a complaint by writing our Privacy Officer, above.   You may also file a complaint with the Secretary of the Department of Health and Human Services, http://hhs.gov/ocr/privacy/hippa/complaints.